Shipping policy

Delivery

When will I get my order?

Please note that our products are Made to Order. By making your product on demand, we reduce the risk of overproduction and reduce waste.

Usually, it takes 2-5 business days to fulfill an order, after which it’s shipped out. The shipping is estimated to:

6–15 business days

[Covid-19] When will I get my order?
Our fulfillment times may be longer than usual and may
continue to increase until things get back to normal. We're seeing delays in our supply chain,
including distributors and shipping carriers as the entire industry is grappling with challenges.

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

Unclaimed packages

If you don't claim your package at a service point and the package is returned to us you will be charged of the freight cost. 

My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at breakpargolf@outlook.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Shipping Costs

 Shipping costs may vary depending on your location.

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, contact us at: breakpargolf@outlook.com

For orders going to Sweden and Denmark, you will be able to track your order through PostNord track and trace in their App or their website: https://www.postnord.se/vara-verktyg/spara-brev-paket-och-pall